From 1 April 2005, service standards for all schemes managed by WP(UK) will include the time taken to process payments in order to reflect the end-to-end process for applications. The standards will also be based on the applications received during a period.
With effect from 00.01 hours BST on Saturday 2 April 2005, and until further notice, working holidaymaker applications at the visa sections in Colombo, Kuala Lumpur, Gaborone and Windhoek will not be accepted.
With effect from 4 April 2005 the Reviews Team will only accept two reviews per original application refused. From this date the reviews team will consider the grounds of refusal provided in respect of the initial work permit application and also undertake a full review of all other elements of the work permit decision.
From 1 October 2004 new service standards were introduced for all schemes managed by WP(UK). The following information sets out those service standards and approximate timescales for deciding applications.
There has been a recent increase in the number of further leave to remain applications being received by Work Permits (UK). In response to customer feedback they have put in place procedures for requesting urgent treatment of applications under certain circumstances.
The tsunami in Asia has caused widespread disruption. There is a possibility that the UK’s visa services in the countries affected may be closed or restricted while our Visa Section staff assist their colleagues taking care of British nationals in the region.
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