This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
April 3, 2005
New UK Home Office Service Standards
From 1 April 2005, service standards for all schemes managed by WP(UK) will include the time taken to process payments in order to reflect the end-to-end process for applications. The standards will also be based on the applications received during a period.
From 1 April 2005, service standards for all schemes managed by WP(UK) will include the time taken to process payments in order to reflect the end-to-end process for applications. The standards will also be based on the applications received during a period, rather than the decisions made (for example, x% of the applications received during April were decided within y days). The new service standards are:
Work Permits and Sectors Based Scheme (SBS)
Service standard: 70% of applications to be decided within one week of receipt at our payment handling service and 90% in 3 weeks.
Limited Leave to Remain
Service standard: 70% of applications to be decided within 4 weeks of receipt at our payment handling service and 90% in 9 weeks.
HSMP – Highly Skilled Migrant Programme
Service standard: 50% of applications to be decided within 5 weeks of receipt at our payment handling service and 90% in 14 weeks.
Worker Registration Scheme (WRS)
Service standard: 70% of applications to be decided within 2 weeks of receipt at our payment handling service and 90% in 4 weeks.